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Allocating Sale Credits against Sale Invoices

The procedure for allocating a Sale Credit against a Sale Invoice is as follows:

  1. Select a customer, by either entering the name, clicking on the ? button and selecting, or clicking on 'customer' and use the [up/down arrow keys]. A list will appear of the confirmed and completed transactions for that customer.

    Receipts and Credits are shaded in red, and Invoices in blue.

  2. Click on the Credit to be allocated, then click on the box labelled 'USE'.

    CS Screenshot - linked

  3. Click on the Sale Invoice line to be allocated against the credit. This amount will appear in the box next to the word "ALLOCATE". If the amount of the credit being allocated does not fully cover or match the Sale Invoice, overtype with the value of the credit. Click on the "Allocate" button. If there is more than one invoice being allocated, repeat this step until the "Unallocated" box is displaying zero.

    CS Screenshot - linked

  4. When the "Unallocated" box near the bottom of the screen is zero, the allocation is ready for processing.

    CS Screenshot - linked

  5. [F9] Process, and select from the following options:

See Also

Customer Transaction Allocations <CTA>

Allocating a Receipt to a partial Sales Invoice

Other features

Completing a Receipt Allocation