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Entering a new Job Issue

Transactions may be entered against a job in multiple issues or under one issue.

To enter a new job issue, the procedure is as follows:

  1. Add [INS].
  2. Create Issue. Enter the reference number or details of the issue in the "Create Issue" box. One of the most common reference numbers used would be the date.
  3. Save [F9].
  4. From Location. Click on the down arrow key to select the correct location of the issue.
  5. Customer. Ensure the correct customer is used by clicking in the box and using the [up/down arrow keys] to select, or click on the ? button for the Customer List, click to highlight and select [F3].
  6. Date. This defaults to the current date. To change the day, use the [up/down arrow keys]. To change the month,use the [up/down arrow keys + shift key].
  7. Add Line [INS] and enter the following details (Below are the minimum details required. Right click on the Column headings, select "Columns" and turn headings on or off as required if further information needs to be entered).

    CS Screenshot - linked

8. Process [F9]. The options are as follows:

See Also

Job Item Issue <JII>

Editing an existing Job Issue

Event Logs